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mibnox
한국어

Delete your Mibnox account

Effective:

This is a translation. If the English and Korean versions differ, the Korean version applies. 한국어로 보기

Company
Ibranics
Email
[email protected]

This page explains how to delete an account you use for Mibnox: the back office at pos.mibnox.com, the POS and KIOSK app, and the Mibnox apps for Android and iPhone.

How to ask

  1. Send an email to [email protected] from the address you sign in with. Write "Delete my account" and the name of your company or shop.
  2. Or message us on WhatsApp (+82 10-9998-9471) with the same details. We will confirm it is really you before deleting anything.

When

We delete the account within 10 days of a confirmed request and tell you when it is done.

What we delete

  • Your login, name, email address and phone number
  • Your two-factor sign-in settings and recovery codes
  • Your memberships in shops and stores

What we have to keep

  • Sales, payment and receipt records you made at a till stay with the shop, because Korean tax law requires the shop to keep them for 5 years. They show a staff name, not your contact details.
  • Security logs of sign-ins and admin actions, kept as long as the law requires and then deleted.

If you are a shop's member (points and coupons)

Your member details belong to the shop where you collected points. Ask that shop to delete them, or write to us and we will pass the request on.

If your company stops using Mibnox

When a contract ends, the company can export its data for 30 days. After that we delete it, except the records the law requires the company to keep.